- Ensure that clients have an outstanding experience with Intelisale platform.
- Problems are quickly resolved in a highly professional manner, in varying critical and non-critical situations.
- Provide continuous feedback to our internal teams of engineers to improve our products based on the needs of our clients.
- Become the expert on the platform and use this expertise to help the development of the Intelisale platform and business processes.
- Proactively suggest new implementation of monitoring systems and rules to prevent downtime and performance issues.
- Clients receive clear and accurate information in a matter of minutes.